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After-sales Problems For Air Purifier
Feb 06, 2019

1)
Problem: The machine in the sound of clicks when it is running
Estimate causes by transportation issue, it made the fans migrated.
Solution: Adjust the position of fans, make sure it won’t hit the motor or other parts.

2)
Problem: The machine in the sound of clicks when it is running
Estimate causes by Incorrect use, drop something inside of the fan from the air outlet.
Solution: clean and make sure this thing out of the machine.


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3)
Problem: The machine in the sound of clicks when it is running
Estimate causes by Package of the filter are unopened.
Solution: open poly bag for the first time using.

4)
Problem: The machine is noisy when is running
Estimate causes by the anion are dirty
Solution: clean the anion as user manual Page 13.


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Anion Producer Cleaning and Maintenance

When you hear the machine produce a creaking sound, use a #2 paintbrush as a cleaning tool. 

Insert the brush from the ventilation window above the anion emission head. 

Regularly clean the dust all around the emission head.


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